Product Warranty & Support

Thank you very much for purchasing an AMVEL product.

All products are covered by a one-year free warranty from the date of purchase, regardless of where they were purchased, including our official online store (AMVEL UMBRELLA STORE), Amazon, Rakuten Ichiba, or retail stores nationwide.

If a malfunction occurs during normal use or if you suspect a manufacturing defect, please feel free to contact us using the form below.

【Please read before applying】

For details on warranty terms and conditions (such as the limit on the number of replacements and how subsequent claims are handled), please read our 1-Year Product Warranty & Repair Policy before submitting your application.