[Important Notice] The "1-year product warranty" is now automatically applied, with no prior registration required.
Hello everyone, this is AMVEL Co., Ltd.
To everyone who uses our umbrellas every day, and to everyone who has visited our official store, we have an important announcement to share today.
We have significantly updated the product warranty system at the AMVEL UMBRELLA STORE.
■ Why change the warranty system now?
We strive every day to create products that are not only lightweight and strong, but also more durable and long-lasting than any others. However, no matter how much we refine our technology, the nature of an umbrella means we cannot eliminate defects caused by strong winds or unexpected accidents entirely.
Under our previous system, we asked customers to "pre-register for our newsletter" to activate their one-year warranty.
But we had a thought.
"Since you chose an AMVEL umbrella, shouldn't we provide full peace of mind to all our customers from the very beginning, regardless of registration?"
We want our umbrellas to be more than just "disposable goods"—we want you to use them with affection for a long time. In the unlikely event that something goes wrong, we want you to be glad you chose AMVEL.
Driven by that sentiment, we decided to make this bold revision.
■ Key Changes
1. The "1-Year Warranty" is now automatically applied to everyone without pre-registration
Regardless of where you purchased it, a one-year product warranty from the date of purchase is now automatically applied to all customers who buy AMVEL products. No special registration is required. We will replace any item free of charge if a defect occurs during normal use.
※ If you have already purchased a product in the past, this new warranty policy applies to you as long as it has been within one year from your purchase date.
※ For customers residing overseas, this only covers initial defects.
2. The future role of our newsletter
With the automatic application of the warranty, the purpose of our newsletter will also change.
From now on, rather than being for "warranty registration," it will serve as a "quiet letter from the brand." We will send out information about early access to new products and member-only coupons, about six times a year.
We won't clutter your inbox with excessive messages, so if you'd like to keep an eye on AMVEL's craftsmanship, we would be happy if you subscribed.
■ Finally
An umbrella is the closest partner you have to protect you on rainy days and under strong sunlight.
Our goal is not just to sell umbrellas, but to deliver "an experience where you can spend your time comfortably, whether it's raining or sunny." We believe that to achieve this, both our product quality and our after-sales support must be the best they can be.
Under this new support system, we will continue to make umbrellas without compromise. You can check the details of our new warranty system and contact information at the links below.
Thank you for your continued support of AMVEL UMBRELLA.
■ AMVEL UMBRELLA STORE (Official Online Store)
■ 1-Year Product Warranty & Repairs
■ Product Warranty & Support Inquiry Form